The Marine.com website and related pages present information only, and every effort is made to insure the accuracy of said information. Users of the site however accept all risks for independently verifying the accuracy of said information and agree by using the site, or by placing orders with Marine.com, to hold Marine.com harmless for any errors omissions. Furthermore, information presented on the site does not constitute a formal offer to sell at a set price. In no case will the price charged be higher than that presented online without first getting written confirmation with a customer in the event of a price change or discrepancy. Customer's orders placed on the Internet are to be considered "formal offers to purchase." Marine.com's shipping the product and billing the customer's credit card constitute acceptance of said offer - errors and omissions excepted (i.e. Marine.com still reserves the right to remediate any errors omissions at its sole prerogative). Marine.com places orders for you directly through manufacturers and / or through relationships we have with the marine industry's leading distributors. Your order is generally shipped within 24 hours (most times the same day) of your placing it if the item is in stock. Your credit card is charged at the time your order is placed with our distributors or manufacturers (it's not charged online). Occassionally some parts or accessories are out of stock and we have to special order them for you. In this instance your card still needs to be billed when we place the order for fulfillment as we are not notified prior to shipment by our distributors. If you want to confirm stock please call, chat or email us. Your purchase will be subject to the manufacturer's / distributors terms of sale and return policies. Marine.com wants to ensure that all our customers' needs are being met, and will help in getting answers from the manufacturer / distributor to your questions concerning a transaction. Please double check your order before placing it. Some manufacturers / distributors charge as much as a 25% restocking fee on returned goods and Marine.com will have to pass this charge on to you. All sales not received back within 15 days are final. Special order items are not returnable, but you will be notified in writing via email prior to our processing orders for any special order items. Returns must be sent return receipt or with a tracking number so that you can evidence the return was actually received, in case of a dispute. Returns must also follow our return instructions which we will send you via email. Returns that do not follow proper return instructions, or where packages are simply delivery refused (without our prior written agreement) will be charged an extra $ 10.00 return charge due to increased return processing costs and packages being returned to the wrong return processing address. Marine.com accepts government and business purchase orders. All purchase orders are payable within 30 days of the date we ship the completion of the order. Balances carried beyond 30 days are subject to interest at 1.5 percent per month from the shipping date. Invoices on purchase orders are delivered via email at the time of purchase and it is the responibility of the purchasing party to submit this to accounts payable for processing.
If you receive an order that is defective we will replace the unit with a new one if it is defective out of the box, or if some time has elapsed but it is still covered by warranty, we will repair or replace the unit at our option. Marine.com does not pay return shipping charges for either defective or return goods. If you want more information including specific terms on a particular order, please e-mail us (see below). None of this should be a problem, of course. Order what you need and that is what you will receive!
SPECIAL NOTE REGARDING RETURNS & DEFECTIVE MERCHANDISE : Returns must be sent back to supplier return receipt or with a tracking number so that you can evidence the return was actually received, in case of a dispute. RETURN REQUESTS MUST BE MADE WITHIN 15 DAYS OF THE DATE THE ORDER IS SHIPPED TO YOU. NO EXCEPTIONS. ALL RETURN REQUESTS MUST EITHER BE MADE VIA THE "HELP DESK" OR VIA THE RETURN REQUEST INTERFACE WHICH IS AVAILABLE ONCE YOU HAVE LOGGED INTO YOUR ACCOUNT, VIEWED YOUR ORDER AND REQUESTED A RETURN. Please keep all packing material, documentation, etc. in the event your equipment does have to be returned. Customer must pack defective items being exchanged for new items completely and as if they were new and in working condition. Marine.com does not pay return shipping on returns, including returns due to defects. This is because we cannot control all our manufacturer's quality control processes and we do not build into our pricing a higher margin, and higher up front cost to you, to cover refunding defective return shipping. If you feel you are owed a credit due to shipping on a defective item please contact the manufacturer directly. If you wish terms other than the aforementioned you must contact us prior to purchase and for an extra fee we may make other arrangements in writing with you. See "Terms" from main menu on home page for more information.
We do our best to deliver on time. In most cases you will hear from us if we can't ship your order in 24 hours. Your order will be sent to you via UPS in most cases unless other arrangements are made. Shipping charges are approximated since it is impossible for Marine.com to accurately know exactly what each manufacturer / distributor is going to calculate and charge for shipping. Most of the time shipping will be slightly less than calculated here, except with paints and other hazardous materials, where UPS requires an extra charge.
Marine.com does not make money on padding shipping charges. Nor given our thin margins can we afford to lose money on shipping.
If you wish to know exact shipping charges prior to our shipping the product to you and billing your credit card, please put a note in the "special instructions" section on the customer information page. We will then inform you as to exact charges, then wait to hear from you before we ship and bill the order. Your credit card will be charged when we place your order for fulfillment with our distributors or manufacturers.
On international orders , the customer, and not Marine.com, is responsible for any duty, VAT or other non-shipping charges incurred in the destination country. To the extent that you the customer accept an international shipment from us and decline to pay VAT and / or Duty and the carrier in turn bills us or our distributor, you will be charged via your original terms of payment e.g., if you paid with a credit card, you would be charged an additional amount equal to the duty and / or VAT we paid the carrier on your behalf.
Please keep all packing material, documentation, etc. in the event your equipment does have to be returned. Customer must pack defective items being returned completely, as if they were new and in working condition.
To return an item, please contact our Customer Service department at 800-597-1781, or initiate a return by logging into your account and using the return setup interface.
RISK OF LOSS
All items purchased from Marine.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Marine.com and its affiliates attempt to be as accurate as possible. However, Marine.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Marine.com itself is not as described, your sole remedy is to return it in unused condition.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Marine.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Marine.com and protected by U.S. and international copyright laws. Some of the graphics and text on this site are obtained from and used with the permission of our suppliers. This foregoing copyright assertion does not claim these graphics and / or text to be the property of Marine.com; however, the compilation thereof is protected. All software used on this site is the property of Marine.com or its software suppliers and protected by United States and international copyright laws.
LICENSE AND SITE ACCESS
Marine.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Marine.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Marine.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Marine.com and our affiliates without express written consent. Any unauthorized use terminates the permission or license granted by Marine.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Marine.com so long as the link does not portray Marine.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Marine.com logo or other proprietary graphic or trademark as part of the link without express written permission.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY MARINE.COM ON AN "AS IS" AND "AS AVAILABLE" BASIS. MARINE.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MARINE.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MARINE.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM MARINE.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MARINE.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting Marine.com, you agree that the laws of the state of Florida, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Marine.com or its affiliates.
Any dispute relating in any way to your visit to Marine.com or to products you purchase through Marine.com shall be submitted to confidential arbitration in Palm Beach County, Florida except that, to the extent you have in any manner violated or threatened to violate Marine.com's intellectual property rights, Marine.com may seek injunctive or other appropriate relief in any state or federal court in the state of Florida, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.